Well, folks, I’ve done it again. I’ve managed to turn the simple act of booking a flight into an epic odyssey of frustration and disappointment. This time, the villain of the story is none other than trip.com, a website that seems to be specifically designed to torment blind travelers like myself.
You see, I stumbled upon an amazing deal on trip.com, so naturally, I was thrilled. I eagerly filled out all the necessary information, but alas, I hit a snag. The “nationality” field refused to cooperate with my screen reader, no matter what I tried. Different browsers, different screen readers, different operating systems – nothing worked.
In desperation, I called trip.com’s customer service, hoping for a solution. Instead, I got a hearty dose of “we’re sorry, not sorry.” They basically told me that it wasn’t their problem and that I should just go book somewhere else. Wow, thanks for the stellar customer service, guys.
After hours of fruitless searching, I finally gave up and booked directly with the airline. And guess what? It was cheaper than the trip.com deal! What am I missing here? Why do these comparison sites even exist if they can’t offer competitive prices?
This isn’t the first time this has happened to me, either. It seems like every time I try to book a flight online, I encounter some kind of accessibility barrier. I’m not asking for special treatment, just the ability to use the same websites as everyone else. Is that really too much to ask?
I know this rant isn’t exactly groundbreaking, but sometimes you just need to vent. And hey, maybe if the CEO of trip.com suddenly lost their sight, they might finally understand where I’m coming from. (Just kidding… kind of.)
Anyway, I’m flying out tomorrow with Qatar Airways, and I’m hoping for a smooth and pleasant journey. If not, I’ll be back here to share my grievances with you all. Wish me luck!